Error 643

I have the unfortunate luck of running into this issue after being told 30 minutes before the end of my day that this particular laptop needed to have a Norton Ghost image loaded onto it and then deployed.

My co-worker indicated that she was unable to figure out the problem.

It took me about five minutes on google... Mostly because the fist few posts went on and on about adjusting the pagefile size. That is until I ran into a fellow blogger's post, cloning a hard disk with Ghost 10 and a USB external disk from Mark Lund. He had several notes at the end of his post, including details about Error 643, where he indicated to get around the error he deleted the partitions on his hard drive and the loaded a new image onto the drive.

This is exactly what I did. Simply, I used the HP Drive Sanitizer that our new laptops come with (in BIOS). I quickly got rid of the partitions and then got Ghost up and running.

[Side Note]
I did have a much more detailed description of this issue written up on my corporate laptop... Which promptly crashed yesterday evening, losing my post. :(

Adobe is annoying.

For the past few days, I've been working on an Adobe problem at work. We had to reinstall Windows on an end-user's computer, so we pulled her licensing logs and reinstalled all her software.

Except for Adobe Acrobat 8 Professional. Her licensing code wouldn't work. After spending three hours on the phone with Adobe support, I finally got to someone who would "Re-serialize" the software... Under the contingency that I provide proof of purchase. After spending an hour pulling detailed records of her software install requests and then working with our Purchasing department to find all of our requests for Adobe software from just one of our software providers, I finally pinned down her PO, which allowed me to request the proof of purchase from our software vendor.

I cannot articulate how frustrating this has been. I'm in the process of waiting for our end user to become available for another round with Adobe support - hopefully this hasn't been a total waste of time and money.